Data Center Business Program Manager

Qualifications

Required Qualifications:

• Significant experience in business program management functions or similar (preferably in manufacturing, supply chain, finance, engineering operations).
• Significant work experience in program management, process management, process improvement.
• Bachelor's Degree in Business, Operations, Finance or related field

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Significant experience with cost and expense management
• Strong negotiation and contract development skills
• Demonstrable ability to assess suppliers, evaluate supplier performance and ensure the achievement of project goals, schedules and performance requirements are met
• Significant experience with industry program and project management skills
• Significant experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
• Has a proven track record of taking ownership and achieving results autonomously.
• Experience working cross-functionally and cross-organizationally to complete large projects
• Demonstrated ability to conceptualize, manage, and prioritize multiple projects.
• Driven by a bias for action and able to work iteratively.
• An innovative thinker with a strong customer and quality focus.
• Can influence without authority and collaborate across all levels in the company.
• Remains calm under pressure and acts with a sense of urgency.
• Significant experience with reporting and data analysis systems & platforms combined with solid experience using data and metrics to determine and drive improvements (e.g. PowerBI)

Responsibilities

As the successful Business Program Manager, your performance objectives include:

• Creating financial presentations for Weekly/Monthly/Quarterly Business Reviews and advising leadership on ongoing operations and projects.
• Establishing a structured approach for business planning and operating cycles, ensuring alignment with critical business timelines and organizational commitments.
• Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric business services and related financial activities
• Prepare quarterly spend management review materials at datacenter site and regional level
• Assist with tracking and reporting of datacenter Maintenance and Repair activities spend and associated variances.
• Implement an end-to-end standardized procurement tracking process including metrics and reporting
• Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives and programs
• Evaluate cost savings opportunities and implement strategic projects to realize savings
• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams
• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
• Coordinate closely between datacenter field operations teams, Finance, and Core Datacenter Operations and to foster alignment and partnerships for business success

Capabilities important to success include:

• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
• Exceptional written, numerical and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
• Understand business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations
• Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over