Data Center Technician

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Data Center Technician
Job Summary
Conducts testing and basic installations, escalating issues as required.

Responsibilities
Installations

• Installs ladder racks and fiber raceways
• Builds/Installs cages
• Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels
• Performs intra-cage and infrastructure installations
• Installs and grounds cabinets and two-post racks

Queue Management

• Escalates SRs that require additional information
   

Testing/Troubleshooting

• Conducts carrier circuit testing

Cross Connects

• Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects

Documentation/Reporting

• Maintains accurate notes and records of activity fulfillment in ticketing system

Projects

• Supports fulfillment of projects with direction from senior staff

Training

• Completes all assigned training in a timely manner

Customer Management

• Supports customer satisfaction through timely and precise orders

Qualifications

• Typically requires a high school diploma and proven year of equivalent work experience