Infrastructure Analyst

This position requires the individual to review the activities performed by the System Admin/Database Admin/Information Security Admin teams, operate within a team environment and work closely with other involved groups within the business.

GENERAL QUALIFICATIONS

• Confident, postive attidute, proactive, solution oriented, hardwroker
• Focused, strong attention to details
• Result oriented
• Process Analysis
• Excellent people skills: ability to interact successfully with business partners, other Technology teams, Technology managers. Being a good partner and team member.
• Good communication skills
• Fluent written and spoken English
• Excellent customer service orientation, interpersonal skills with good adaption to new environments, quick learner and ability to set priorities and works well under pressure

KNOWLEDGE & EXPERIENCE

• University degree in computer science or information technology
• Strong Knowledge of using standard MS Office products especially Excel
• Windows and Unix platforms
• Understanding of Database Admin (DBA) / Operating System Admin (SA) / Information Security Admin activities (ISA)
• Security Event Log monitoring
• Knowledge of ServiceNow and SharePoint

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.