Software Support Specialist

We need a top-notch Software Support Specialist with the ambition to support our great team to change the world.
This is a great opportunity to blend your technical skills with a business mindset, as we become a global e-commerce player with the vision to be the greatest gifting company in the world!

Your Journey Begins: Embrace the Exciting Adventure Ahead!

• Carrying out the development and running of application software
• Examining the existing processes to improve or automate the software
• Documenting the user and system needs determined about the software and following the development processes of the designs needed
• Carrying out the opening and authorization of user accounts of application software
• Solving problems about application software, answering questions and requests from users, directing process to relevant parties when necessary

Are You the One We’re Seeking?

• You have a strong customer-oriented perspective
• You have excellent communication, planning, and organization skills
• You’re eager to learn and open to changes
• You are a result oriented and agile professional
• You literally enjoy solving problems and seeing the outcome of your work: the actual experience of the user

Let Your Skills Shine with Us!

• BSc degree in relevant academic disciplines
• Excellent written and verbal communication skills
• Advanced level of MS Office programs
• Competency in Agile method
• Prior experience in technical support roles would be an asset
• Experienced in MSSQL and MYSQL server databases
• Advanced level SQL script reading / writing knowledge
• Knowledge of SQL Server Profiler

What’s in here for you?

🎉Fun and Adventure Await: Get ready for exhilarating team adventures and unforgettable company activities that will create memories to cherish! 🌈
🛍️Take excellent care of yourself : HiDoctor, Momento, and More! 👩🏻‍⚕️
🎩Express Your Unique Style: No more stuffy suits or uncomfortable attire. Embrace your personal style and wear whatever makes you feel confident and comfortable. 👗👕
📚Unlock Your Potential: Biweekly Learning Hours and a Vast Training Library Await! 🎓 Never stop learning and growing! With unlimited access to top-notch training resources like Udemy and more, your professional growth knows no limits! 🚀
🥰Join Vibrant Social Clubs: Connect, Collaborate, and Create Lifelong Friendships!🎉Be part of our vibrant social clubs, where you can engage with colleagues who share your passions and interests. Cultivate meaningful connections, foster collaboration, and create memories that extend beyond the workplace.🤝
🤝Seamless Onboarding: Receive a Warm Welcome and a Smooth Transition! 📋 Our dedicated onboarding process ensures you feel supported and empowered from day one. We provide comprehensive training and resources to help you settle into your role quickly and effectively. 🌟
Join us on this exciting journey a dynamic work ecosystem, thrilling team activities, entertainment galore, a flexible dress code, and endless learning opportunities await you! It’s time to unleash your full potential and embrace the future of work! 💃