Backend Developer

Introduction

A career in IBM Software means you’ll be part of a team that transforms our customers challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

We are seeking a skilled back-end developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages.

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role and Responsibilities

IBM MQ is the market-leading, message-oriented middleware product that delivers a reliable, secure, proven universal messaging backbone across diverse computing environments for 10,000+ organisations, spanning many industries around the world.

The product is available on many platforms and environments, including the MQ Appliance which consists of MQ pre-installed & optimised on a bespoke hardware platform, designed to get customers up and running very quickly with a low total cost of ownership.

As part of the MQ Appliance Service squad / team, your responsibilities would include:

• Support for the MQ Appliance (Software)
• Support for a best of breed self-contained HA solution across both the MQ Appliance & other MQ software offerings.
• Designing, developing, and testing code fixes to be delivered to IBM’s customers via the Authorized Problem Analysis Report (APAR) tooling.
• Helping to peer review code fixes developed by other members of the team.
• Gaining experience and using our key tools including Salesforce (customer problem raising tool) and ReTAIN (Remote Technical Assistance Information Network)
• (Longer term goal) gaining the knowledge and experience to handle questions raised by customers including attending conference calls.

The role requires a good level of personal organization, and the ability to work well with a distributed team in a fast paced and exciting environment.

Required Technical and Professional Expertise

• Experience in Backend software development / support / maintenance
• Working knowledge of C / C++ programming languages.
• Expertise in Unix / Linux and Scripting ( Python/Shell )
• Ability to rapidly learn new technical skills.
• Experience interacting & communicating directly with clients

Preferred Technical and Professional Expertise

• Experience with diagnostic software support in a customer facing environment