DevOps Service Engineer - Op.Ex.
Vodafone
30.01.2025
İstanbul / Türkiye
Tam Zamanlı
Hibrit
Deneyim: 2-4 Yıl
İlan Açıklaması
What you’ll do
- In general, you will operate the ITIL processes and work closely with the operations teams.
- Working with agile methodologies.
- Conducting audit coordination.
- IT Ops. Process Review & Development
- Challengenging IT Process & Standarts with IT Ops Units
- Understanding of business processes with capacity to perform multiple tasks and deal with different expectations,
- Responsible for analyzing, configuration, development, integration, supporting and maintaining of service management & monitoring products.
- Working close with internal customers.
- Analyzing needs and transforming to technical solution.
- Knowledge about business continuity and disaster recovery scenarios
- ITIL Complince & Development Responsibilities
- SLA/KPI and OLA Management Responsibilities
- Service Catalog Management Responsibilities
- Disaster Recovery Management Responsibilities
- Audit Management Responsibilities
- Providing procedures and necessary standards for effectiveness of management systems (ISO 27001, ITIL,BCM processes etc.)
Who you are
- Good level of MS Office Application
- Good interpersonal and communication skills, team-player
- Experience with IT Service Management products
- Technical know-how about IT infrastructure
- Know-how about IT requirements of an IT support
- Good communication skill, customer focused and proactive
- Good analytical, interpersonal and problem-solving skills
- Good technical documentation and verbal/written communication skills
- Relationship building
- Flexibility and adaptability
- Creative problem solving
- Agile learner (continuous learning)
DevOps Service Engineer - Op.Ex.
Date: Jan 24, 2025
Location: Istanbul, TR
Company: Vodafone
What you’ll do
• In general, you will operate the ITIL processes and work closely with the operations teams.
• Working with agile methodologies.
• Conducting audit coordination.
• IT Ops. Process Review & Development
• Challengenging IT Process & Standarts with IT Ops Units
• Understanding of business processes with capacity to perform multiple tasks and deal with different expectations,
• Responsible for analyzing, configuration, development, integration, supporting and maintaining of service management & monitoring products.
• Working close with internal customers.
• Analyzing needs and transforming to technical solution.
• Knowledge about business continuity and disaster recovery scenarios
• ITIL Complince & Development Responsibilities
• SLA/KPI and OLA Management Responsibilities
• Service Catalog Management Responsibilities
• Disaster Recovery Management Responsibilities
• Audit Management Responsibilities
• Providing procedures and necessary standards for effectiveness of management systems (ISO 27001, ITIL,BCM processes etc.)
Who you are
• Good level of MS Office Application
• Good interpersonal and communication skills, team-player
• Experience with IT Service Management products
• Technical know-how about IT infrastructure
• Know-how about IT requirements of an IT support
• Good communication skill, customer focused and proactive
• Good analytical, interpersonal and problem-solving skills
• Good technical documentation and verbal/written communication skills
• Relationship building
• Flexibility and adaptability
• Creative problem solving
• Agile learner (continuous learning)
Not a perfect fit
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We like to keep them flexible:
- Vflexy: Flexible Benefits Program
- Hybrid working kit
- Ergonomic kit allowance
- Digital meal voucher
- Flexible transportation allowance.
- Employee assistance hotline & counselling
- Comprehensive and flexible private health insurance
- Discounted price deals for wide range of products & services
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
Together we can.
Şirket Hakkında
Vodafone Hakkında
Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the brand.
Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.
Over 30 years ago, we made the first ever mobile phone call and sent the first SMS in Britain and have been changing the lives of billions of people ever since. We are taking 4G to the Moon and using big data for social good to intelligent transport systems and emergency drones, we are still shaking things up.
We believe being different is good. We’re proud to offer equal opportunities regardless of race, nationality, cultural background, gender, age, marital status, sexual orientation, gender identity, disability, religious or political belief. We can only leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. Your different perspectives help us to shape the future.
No matter where you are, the way we see the future binds us together. We want our people to be at the top of their game by giving them the freedom and the opportunities to make a difference. We want our people to be pioneers, by adopting new technologies and being excited about the future.
The future is exciting. Ready?
Vodafone Türkiye:
Dünyanın en büyük telekomünikasyon şirketlerinden biri olan Vodafone Grubu’nun bünyesinde yer alan Vodafone Türkiye, “dijitalleşmenin öncü operatörü” olma vizyonu doğrultusunda, birey ve kurumlara sabit, mobil ve içerik hizmetleri dahil tüm telekomünikasyon teknolojilerini tek çatıda sunmaktadır. Türkiye’nin en büyük uluslararası doğrudan yatırımcılarından olan Vodafone Türkiye’nin bugüne kadar toplam yatırımları 21 milyar TL’yi aşmıştır. Vodafone Türkiye, 30 Eylül 2019 itibarıyla 24,1 milyon mobil müşteriye ve yaklaşık 1 milyon sabit genişbant müşterisine hizmet vermektedir.
