Lead Solution Engineer, Financial Services
Salesforce
12.07.2024
Almanya
Tam Zamanlı
Hibrit
Deneyimsiz / Deneyimli
İlan Açıklaması
Description
Salesforce, the Einstein 1 Platform unifies your data, AI, CRM, development, and security into a single, comprehensive platform. It empowers IT, admins, and developers with an extensible AI platform, facilitating fast development of generative apps and automation. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. Salesforce brings together all your data, from any source. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information. With artificial intelligence integrated across all products, Salesforce helps everyone in your company work more productively and better deliver the personalized experiences customers love. The growth, innovation, and Aloha spirit of Salesforce are inspired by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.
What is a Solution Engineer?
Also known as a "Presales Consultant," "Sales Consultant," or “Sales Engineer”, our team is looking for curious candidates with a real passion for technology to join our Solution Engineering team. We are deeply passionate about customer success, our technology, solutions and our business. We deliver strategies and solutions that fuel growth by capturing the C-Suite's mind share, budget, and wallet share in every account: accelerating new customers, growing big deals and extending the platform.
We partner with our sales team to drive new business and help companies reach their growth goals. While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed. Our team thrives on collaboration from our diverse professional and educational backgrounds, mentorship and professional development while maintaining a positive work/life balance through passion, ingenuity, and integrity, fostering a culture of openness and fun!
Your role as a Senior Solution Engineer
The Solution Engineering team is organized into several industry and specialist teams based on industry they are selling into, in this case we are looking for a Solution Engineer in our Financial Services team.
A typical day of a Solution Consultant consists of the following:
- Liaise with your sales counterpart “on eye level” to develop new/existing business or account strategy.
- Lead discovery sessions with your customers to understand/identify pain points as a basis to build an innovative solution based on the Salesforce technology stack.
- Clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers, "C" level executives or board members.
- Create memorable positive experiences for your customers, using empathy, story telling, immersive demo techniques, etc.
- Leverage your technicals skills to build innovative art of the possible demo solutions and establish a trusted relationship to the technical stakeholders on customer side.
- Orchestrate an extended Solution Consulting team while building e.g. Multi-Cloud solutions for the customer.
- Use your business knowledge to identify challenges and trends and develop tailored Salesforce value propositions
- Represent Salesforce during Marketing or Partner Events (e.g. Industry demos, industry specific discussions/use cases).
- Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
- Support the first line manager in coordination resources and administrative tasks like forecast calls or planning sessions
Personality Attributes/Experience:
This role is perfect for someone who likes to work with people, is able to think strategically, interested in technology / digitalisation, interested in continuous learning and has an understanding of what challenges our Enterprise customers are facing today.
- Good understanding of the unique business requirements of large Enterprise customers and industry trends.
- Ability to translate customers’ needs into a compelling vision and roadmap.
- Track record of presales / solution engineering, consultancy, product management or software delivery preferable in a context of complex enterprises.
- Experience with Salesforce or other leading business applications is preferred.
- Solid oral, written, presentation, communication and relationship skills.
- Good and empathetic listener, laser-focused on customer success.
- Proven time management skills in a dynamic team environment.
- Ability to work as part of a team to solve problems in dynamic, energizing environments.
- Inquisitive, practical and passionate about technology.
- Mindset of curiosity: likes to be the first to know something and why and how things happen.
- Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
- Good at explaining ideas and finding ways to keep people’s attention.
- Willing and able to travel occasionally
- Related Bachelor's degree or relevant work experience
- Fluent German & English
At Salesforce, we strive to create an accessible and inclusive experience for all candidates.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.
Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.
Equal Opportunity Statement.
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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About Us
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From the day we opened our doors, focus on our customers drove our every decision. It fueled our growth and powered our customers' success. We develop the technology, the partnerships, and the communities that help companies connect with customers. So that every company can become a customer company.